The Tututix Blog

Words from industry experts to make the most of your events and performances.

dance studio front desk

The Dance Studio Front Desk: The Front Line to Your Business

Think about your dance studio front desk person(s). Is he/she friendly? Is he/she focused? Is he/she committed to the success of your business?

If your answer is:

(1)   I don’t have a front desk person.

(2)   My front desk person is not friendly.

(3)   My front desk person is not focused.

(4)   My front desk person is not invested in the success of my business.

Then, STOP. Houston, we have a problem.

Why You Need a Front Desk Person

Your front desk person is your gatekeeper, your pulse, and your frontline of battle. All of those roles are considered mission: critical to the success of any operation. Your front desk person is no exception.

This person represents your studio, and generally, makes the first impression a client experiences when entering your facility.

The front desk person should know the ins/out of your studio and its operation, and if a tricky question arises, he/she should know the proper communication procedures for finding the answer. He/she should be friendly, eager, enthusiastic, and happy to be a part of your organization.

The front desk person should never gossip or show preferential treatment to particular clients.

Of course, like any other staff member, the front desk representative should be trained, evaluated, and supported within the infrastructure of your business. After all, the front desk person can make or break a prospective client’s interest in your facility and/or a current client’s experience with your facility.

Choose someone that will make a positive, lasting impression!

ITS NOT TOO LATE TO
LAUNCH WINTER EVENTS

Do you have an idea for another event this season?
Let us help you get started on an event build for a winter revenue boost!

ITS NOT TOO LATE TO
LAUNCH WINTER EVENTS

Do you have an idea for another event this season?

Let us help you get started on an event build for a winter revenue boost!

GET STARTED TODAY ON
FALL AND WINTER EVENTS

Why delay what we can take care of today?!?
Let us help you get a head start on your fall/winter event builds and say hello to all of your new found time!

GET AN EARLY START ON
FALL AND WINTER EVENTS

Why delay what we can take care of today?!?

Let us help you get started on your fall/winter event builds and say hello to all of your new found time!